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Consulting
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Augusta University Health (AU Health) serves the medical needs of four to six million people across Georgia and South Carolina. AU Health was looking for strategic support and clinical expertise to drive growth, efficiency, and enhance the overall patient experience.
Philips Healthcare Transformation Services collaborated with AU Health to develop an Enterprise Transformation Program which delivers strategy, design, clinical, service line planning, and process improvement consulting. The focus is on clinical growth with a commitment to continuous performance improvement for quality patient care at a reduced cost.
The Enterprise Transformation Program includes these areas of focus:
''The Philips team quickly aligned with AU Health's strategic initiatives. I appreciate how they have closely collaborated with our clinical and management staff. Together, we have made great progress in supporting clinical growth, increasing throughput, and improving performance across our enterprise.”
- Nancy Hannan,
Philips Relationship Director, AU Health System
70 improvement opportunities identified
Philips helped AU Health prioritize quality and performance improvement for increased throughput.
Creating a clinical services plan
Philips helped AU Health develop a Strategic Growth Plan and support the move to become a fee-for-value provider.
Enhanced bed management at AU Health
Reduced LOS and bed request cycles achieve $1.1m savings with the new bed management program at AU Health.
Improved care facilitation for $3.3 million savings
Improved care facilitation, reduced LOS, and a savings of $3.3m over 7 months at AU Health.
32% reduced non-actionable alarms
Our team helped AU Health reduce non-actionable alarms by 32% in 3 months with no adverse patient outcomes identified.
Where: Augusta University Health, Augusta, Georgia.
What: implement strategic support and clinical expertise to drive growth, efficiency, and enhance the overall patient experience.
How: Philips provides ownership, management, and maintenance of AU Health clinical technologies through strategic consulting guidance
Mel Allen, JD, MBA, FACHE
Principal and Practice Operations Lead
Performance Improvement
A collaborative approach to improving operational efficiency for increased patient satisfaction in a hospital department or across an enterprise.
