Improving patient experience with better X-ray exam environment

The Jeroen Bosch Ziekenhuis (Jeroen Bosch Hospital) is one of the biggest teaching hospitals in the Netherlands and aims to become the most patient-oriented hospital in the country.

To help patients feel more comfortable when they undergo a radiography exam, the Jeroen Bosch Hospital installed Philips Ambient Experience in two of its radiography rooms.

The Philips Ambient Experience team used design thinking in healthcare to create a peaceful and pleasant environment that benefits patients and caregivers. In a 2011 study, Philips Research documented an increase of 29% and 45.45% in patient satisfaction in the Ambient Experience rooms compared to the control group.¹

Based on Philips expertise in healthcare technology and consumer design, we put best practices to work, introducing innovative elements to transform a medical environment. Our validated room designs help support the specific procedures for different clinical areas such as radiography.

The Ambient Experience solution can include:

• Dynamic LED lights ‘Ambient Lighting’ along the ceiling perimeter wash the walls in inviting colors
• Thematic video with high quality audio provide a powerful distraction for the patient
  
• Patients select the theme they desire and watch lights and images interact
  
• Rounded corners make the rooms look bigger and discourage clutter