Insights and success stories in healthcare transformation
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- Customer story
![Creating an engaging X-ray environment]()
Creating an engaging X-ray environment
Ambient Experience solutions help Children’s of Alabama create a calming X-ray room environment for patients and staff.
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![Smart hospitals - the four guiding principles]()
Smart hospitals - the four guiding principles
Edgar van Zoelen and Angus Cameron provide their insights on how smart hospitals can play a pivotal role in the smart and connected healthcare system of the future.
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![Creating a roadmap for sustainable hospital operations]()
Creating a roadmap for sustainable hospital operations
Learn how Philips performed a detailed analysis to help Gemeinschaftskrankenhaus Havelhöhe develop a sustainability roadmap.
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![Helping to design and plan for a state-of-the-art cardiology institute]()
Helping to design and plan for a state-of-the-art cardiology institute
Our consultants helped optimize the footprint, increase clinical workflow efficiency, and enhance the care experience for both patients and staff of the planned facilities.
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![Transition of the NICU to single bed units]()
Transition of the NICU to single bed units
The Neonatal Intensive Care Unit (NICU) of Radboudumc Amalia Children's Hospital asked Philips to help prepare them for the transition from ward nursing to single bed units, in which new technology and defining new work processes are key.
Lære mer - Article
![Testing resilience strategies in a digital twin]()
Testing resilience strategies in a digital twin
Sudin Kansakar shares his insight on how digital twin capability can help manage winter capacity.
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![Designing a full-service interventional center]()
Designing a full-service interventional center
Learn how Philips helped King Fahd University Hospital in Saudi Arabia create a central hub for their interventional radiology service line to manage the entire care pathway.
Lære mer - Webinar
![Webinar: Designing a full-service interventional center]()
Webinar: Designing a full-service interventional center
Watch the webinar to learn how King Fahd University Hospital in Saudi Arabia reimagined their interventional service line and asked Philips for help in creating a central hub to manage the entire care pathway.
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![Patient waiting time reduced by 59 days]()
Patient waiting time reduced by 59 days
Tohoku University Hospital (TUH) engaged Philips to help define and implement workflow improvements in their radiology and surgery department that resulted in a reduction of patient waiting time by 59 days, 80% reduction in overtime work, improved surgery planning and 20% reduction in scan duration.
Lære mer - White paper
![Strategies to improve patient experience in cath lab procedures]()
Strategies to improve patient experience in cath lab procedures
This research paper provides a retrospective review in validation of patient-focused design concepts, and concludes that patients are looking for enhancements both outside of and within the cath lab.
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![Relaxing MRI environment - Chiba University Hospital]()
Relaxing MRI environment - Chiba University Hospital
Discover how Chiba University Hospital teamed up with the Philips Ambient Experience team to deliver a dynamic lighting, projection, and sound solutions to help provide a calming and engaging environment for patients and an efficient workplace for staff in the MRI rooms.
Lære mer - Article
![Key eHealth strategy learnings]()
Key eHealth strategy learnings
Egil Nilsen shares his insights on how the pandemic fast-tracked healthcare digital transformation, in this article on Key eHealth strategy learnings from the pandemic.
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![Concept design and floor plan of the future cath lab department]()
Concept design and floor plan of the future cath lab department
Amsterdam UMC will combine two cath lab departments into a single location. Philips consultants helped translate their vision for better heart care into a concept design, floor plan and a 3D animation of their new cath lab department.
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![22% increase in direct bedding]()
22% increase in direct bedding
Adrz hospital engaged Philips consultants to help develop new processes and work agreements in their emergency department to cope with peak volumes, resulting in 22% increase in direct bedding, 21% decrease in patient waiting time and a 5 min reduction in turnaround time per patient.
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![Phoenix Children’s Hospital finds efficiency and calm in pediatric imaging]()
Phoenix Children’s Hospital finds efficiency and calm in pediatric imaging
Ambient Experience and the Vereos Digital PET/CT help achieve exceptional images while reducing radiation dose.
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![Miami Cardiac & Vascular Institute puts people at the heart of diagnostic procedures]()
Miami Cardiac & Vascular Institute puts people at the heart of diagnostic procedures
Miami Cardiac & Vascular Institute uses Philips Ambient Experience to help a COVID-19 patient through a cardiac MRI
Lære mer - White paper
![The cost of fear and anxiety in radiology]()
The cost of fear and anxiety in radiology
Philips provides the latest insights into how you can reduce negative feelings and their impact on your radiology examinations and operations.
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![77% reduced downtime in the central OR]()
77% reduced downtime in the central OR
Philips helped Universitätsklinikum Hamburg-Eppendorf optimize its OR capacity and increase staff satisfaction resulting in 1400 more surgeries, 77% reduced downtime in the central OR and improved staff satisfaction.
Lære mer - Webinar
![Ambient Experience in Pediatric Radiology]()
Ambient Experience in Pediatric Radiology
Watch the webinar where imaging experts from Phoenix shared their initial experience with the digital PET/CT scanner & the Ambient Experience
Lære mer - Article
![Restarting routine care post COVID-19]()
Restarting routine care post COVID-19
We’re there with you as you plan to restart elective care during the COVID-19 pandemic. With modeling tools and our consulting expertise, we can help you quantify and visualize potential upcoming care needs and help drive resilience for the transition to the ‘new normal’.
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![57% decrease of admission freezes for Chest Pain Center]()
57% decrease of admission freezes for Chest Pain Center
Philips helped the cardiology department at the Reinier de Graaf Hospital to improve throughput of clinical cardiology patients, resulting in a 57% decrease of admission freezes for the Chest Pain Center** and patients go home an hour earlier.
Lære mer - Article
![Key elements for a successful eHealth strategy]()
Key elements for a successful eHealth strategy
Egil Nilsen shares his insights on the importance of eHealth, the barriers health systems currently face and key elements to consider when developing a successful eHealth strategy.
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![Design of a radiology department]()
Design of a radiology department
University Hospital in Linköping, Sweden engaged Philips to help with a strategic design project for Linkoping’s radiology department. Our consultants used a 360° assessment including a fast and cost-effective planning and redesign process, to address the clinical, and operational needs, technology innovation, and patient and staff experience.
Lære mer - Article
![Blueprint of the ideal emergency department layout]()
Blueprint of the ideal emergency department layout
What is the ideal layout for an emergency department? Read the outcomes of a round-table session with experienced doctors and nurses addressing this question.
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![Checklist for the ideal ED]()
Checklist for the ideal ED
A checklist covering the most important items for an initial assessment, to work towards your ideal emergency department.
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![Restructured ICU bed planning process]()
Restructured ICU bed planning process
Krankenhaus Düren engaged Philips to help improve their ICU bed management, by gathering insights and identifying areas for improvement to make better use of their ICU bed capacity.
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![Enhancing radiology experience at Children’s Omaha]()
Enhancing radiology experience at Children’s Omaha
Our design consultants helped optimize the pediatric radiology care environment, with a 10% construction cost savings.
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![Quick Scan unlocks insights for cath lab department]()
Quick Scan unlocks insights for cath lab department
Rijnstate engaged Philips to help optimize work processes, and setup for a new cardiac catheterization department. Using the Integrated Cardiovascular Solutions Quick Scan, a department-wide analysis of various quality parameters was done and clear opportunities for the short- and long-term were identified.
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![Satisfaction with Ambient Experience leads Dutch hospital to invest in more]()
Satisfaction with Ambient Experience leads Dutch hospital to invest in more
When the Jeroen Bosch Ziekenhuis (Jeroen Bosch Hospital) underwent further renovation in 2018, the number of radiography rooms with Ambient Experience was expanded.
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![Engaging staff helps improve imaging services]()
Engaging staff helps improve imaging services
Wye Valley NHS Trust engaged Philips to help improve the quality and productivity of its imaging services. Philips consultants delivered a foundational level training course to imaging staff and a focused improvement project to the MR group. The Trust expects to improve workflow and increase productivity by 5-10% per year.
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![Enhancing patient and staff experience in CT]()
Enhancing patient and staff experience in CT
Looking towards a future of less patient stress and smoother communication in medical care
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![Blueprint of the ideal emergency department]()
Blueprint of the ideal emergency department
Outcomes of a round-table session with physicians and nurses hosted by Philips Healthcare Consultants, addressing the question: “How can an emergency department be set up to handle an increase in patient intake?”
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![Cardiac careflow optimization]()
Cardiac careflow optimization
Heart Hospital TaUH engaged the Philips consulting team to help understand gaps between processes and practices, and to define a set of cardiac careflow improvement initiatives that could be implemented in their current and new facility
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![47% improvement in triage speed in the ED]()
47% improvement in triage speed in the ED
The Flevoziekenhuis hospital asked the Philips consulting team to help optimize its Emergency Department processes in order to meet the care demand more effectively at busy times.
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![The Ambient Experience Dutch Masters Theme]()
The Ambient Experience Dutch Masters Theme
Using the power of art and music to improve MRI experiences
Lære mer - Article
![Human aspects of performance improvement]()
Human aspects of performance improvement
Healthcare performance can be improved by creating an environment that supports and motivates those who provide care.
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![Charge Nurse: What’s in a name?]()
Charge Nurse: What’s in a name?
Our consultants discuss how having a successful front-line ED nurse leader is vital to ensuring efficient and effective patient care.
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![Patient and staff satisfaction significantly improved with comforting ED suite]()
Patient and staff satisfaction significantly improved with comforting ED suite
Philips healthcare consulting experts used design thinking in healthcare for improving patient experience in the emergency department at Aalborg University Hospital
Lære mer - White paper
![Realizing productivity gains in MRI]()
Realizing productivity gains in MRI
Focusing more on the patient can boost efficiency in MRI procedures
Lære mer - Article
![Enhancing ED Care through Analytics]()
Enhancing ED Care through Analytics
Read how Philips helped McLeod improve ED front-end operations and patient throughput as well as create a culture of accountability with data analytics
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![87.5% reduced ED arrival-to-triage at McLeod Health Clarendon]()
87.5% reduced ED arrival-to-triage at McLeod Health Clarendon
Improved ED performance with process improvement consulting and an analytics performance dashboard.
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![Improving the psychatric care environment]()
Improving the psychatric care environment
Västerbotten County Council and Philips have formed a novel public-private collaboration with the purpose of creating an effective and innovative psychiatric care environment.
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![32% reduction in non-actionable alarms]()
32% reduction in non-actionable alarms
Our team helped AU Health reduce non-actionable alarms by 32% in 3 months with no adverse patient outcomes identified.
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![Improved Net Promoter Scores for a radiography department]()
Improved Net Promoter Scores for a radiography department
The Philips team used design thinking in healthcare to create a peaceful and pleasant environment at the Jeroen Bosch hospital. Studies showed a 29% and 45% patient satisfaction increase.
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![Consolidating two hospitals into one campus]()
Consolidating two hospitals into one campus
The design incorporates 201 single-bed rooms compared to 90 in the architect’s plans with a cost per square foot 20% lower than the original design.
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![84% ED arrival-to-triage improvement at Winchester Medical Center]()
84% ED arrival-to-triage improvement at Winchester Medical Center
Improved ED and inpatient processes and performance for 477% increased patient satisfaction.
Lære mer - White paper
![Acute unscheduled care in seven developed countries]()
Acute unscheduled care in seven developed countries
Learn the impact acute unscheduled care has on emergency departments around the world.
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![$3.3m savings with improved care facilitation]()
$3.3m savings with improved care facilitation
Improved care facilitation, reduced LOS, and a savings of $3.3m over 7 months at AU Health.
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![Design helps to enhance ED patient experience]()
Design helps to enhance ED patient experience
Spatial design review of an ED leads to a new design with better access to daylight and reduced walking distance for staff.
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![Reducing patient stress to improve MR imaging]()
Reducing patient stress to improve MR imaging
Lahey Hospital outpatient center realized better patient experience with Ambient Experience In-bore Connect due to its breathold guidance and time duration features.
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![Design supports 100% patient satisfaction at Broward Health]()
Design supports 100% patient satisfaction at Broward Health
Understanding the clinical, functional and emotional needs of cancer patients to deliver process recommendations and a complete spatial redesign.
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How strategic design helps to deliver patient-centered care
Giang Vu shares how strategic design delivers patient-centered health cae and metrics that matter.
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![Creating a relaxing oncology environment at Sparks Medical Center]()
Creating a relaxing oncology environment at Sparks Medical Center
Ambient Experience helps transform the PET/CT experience.
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![$1.1m savings with new bed management program]()
$1.1m savings with new bed management program
Reduced LOS and bed request cycles achieve $1.1m savings with the new bed management program at AU Health.
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![Increased ED patient volume by 23% at Florida Hospital]()
Increased ED patient volume by 23% at Florida Hospital
Design consulting helps a new pediatric emergency department increase patient volume.
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![NPS scores doubled to 84% at GenesisCare, Australia]()
NPS scores doubled to 84% at GenesisCare, Australia
Design and process improvement consulting helped transform the quality of care delivery.
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20% reduction in Cath Lab wait times
Philips helped increase clinical efficiency and patient throughput in the Cath Lab for WMCHealth.
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![Improved ED ultrasound throughput]()
Improved ED ultrasound throughput
Philips helped increase ultrasound operational efficiency in the ED at Lakeland Regional Medical Center.
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Improved CT workflow and patient throughput
Analytics modeling provides data-driven proposal to increase patient throughput at Lowell General
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![Net Promoter Score of 78 at Noah's Ark Children's Hospital]()
Net Promoter Score of 78 at Noah's Ark Children's Hospital
The new pediatric radiology department with Ambient Experience improved the patient and staff experience.
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![Creating a clinical services plan]()
Creating a clinical services plan
Philips helped AU Health develop a Strategic Growth Plan and support the move to become a fee-for-value provider.
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![70 improvement opportunities identified]()
70 improvement opportunities identified
Philips helped AU Health prioritize quality and performance improvement for increased throughput.
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![A focus on clinical growth at AU Health]()
A focus on clinical growth at AU Health
Collaboration to support clinical growth, increase throughput, and improve performance at AU Health.
Lære mer - Article
![Establishing patient-centered care]()
Establishing patient-centered care
Werner Satter describes a 4-step philosophy on how to achieve patient-centered care.
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![Improving the MR workflow processes]()
Improving the MR workflow processes
Reduced exam delays and improved workflow at a large, academic hospital network.
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![Partnering to transform the patient experience]()
Partnering to transform the patient experience
Partnering with WMCHealth to improve operational performance and the patient experience.
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![People-centered care for proton therapy patients]()
People-centered care for proton therapy patients
How MedAustron Ion Beam Center and Philips Healthcare Experience Solutions collaborated in approving the oncology patient experience.
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![Careflow provides insight into stroke care]()
Careflow provides insight into stroke care
Karolinska University Hospital, Sweden, engaged Philips consulting team to find insights to improve stroke care.
Lære mer - Article
![Ways to fundamentally improve stroke care]()
Ways to fundamentally improve stroke care
Debbie Slye discusses ways to improve stroke care across the clinical pathway.
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![70% reduction in MRI rescans]()
70% reduction in MRI rescans
Herlev Gentofte University Hospital data shows a 70% reduction in the number of interrupted exams for the ingenia 3.0T scanner with Ambient Experience and the in-bore Solution.
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![Higher throughput and improved patient experience]()
Higher throughput and improved patient experience
Philips assisted the Women’s and Children’s Hospital in Adelaide with the implementation of an all emcompassing Ambient Experience in their MRI suite.
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![Patient experience firmly at the center of its ethics]()
Patient experience firmly at the center of its ethics
At Farah Medical Campus, Philips delivered Ambient Experience for the radiology, cardiology and the nuclear medicine departments, contributing to a better patient, family and staff experience.
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![Enhanced patient and family centered care]()
Enhanced patient and family centered care
Implementation of Ambient Experience at Astrid Lindgren Children’s Hospital, led to positive feedback from patients, families and staff.
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![Redesigned care management for population health]()
Redesigned care management for population health
A collaboration with AMITA Health to develop and implement a care management program across this multi-hospital health system enterprise.
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Strategic, clinical and planning support
Philips helped a private healthcare investor develop a strategic and clinical plan for renovating an old heathcare facility.
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![Optimizing oncology care pathways]()
Optimizing oncology care pathways
Our Philips consultants supported University Medical Center Utrecht in improving their time-to-treatment for oncology patients.
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![Performance improvements for ultrasound Services]()
Performance improvements for ultrasound Services
Our team of consulting experts helped Rijnstate Ultrasound Services increase capacity and competitiveness through performance improvements.
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![New hospital build - strategic planning]()
New hospital build - strategic planning
Philips supported Inrusinvest to deliver quality healthcare services in Siberia, Russia.
Lære mer - Article
![Effective healthcare partnership strategies]()
Effective healthcare partnership strategies
Egil Nilson describes how to forge successful healthcare partnerships based on dialogue.
Lære mer - Video
![Advanced Vascular Imaging with Enhanced Environmental Design]()
Advanced Vascular Imaging with Enhanced Environmental Design
Watch how an Advanced Vascular Imaging suite combined with Ambient Experience enhances patient comfort and efficient clinical procedures
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![A reduced need for sedation and re-scans]()
A reduced need for sedation and re-scans
Watch how Robert Debré Hospital helps provide a more pleasant and soothing scan for their patients with Philips MRI In-Bore experience
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*Results from case studies are not predictive of results in other cases. Results in other cases may vary.
