Healthcare
Enterprise telehealth

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eCareCoordinator

Clinical dashboard for ambulatory health

To learn more about Philips enterprise telehealth programs, please call us at 1-866-554-4776 or click below.

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Manage populations, act on most at-risk patients

The eCareCoordinator telehealth software platform allows clinicians to remotely monitor patients’ vital signs and send patients short surveys about their health status. This combination of objective data and subjective responses enables clinicians to make informed, timely care decisions.
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  • vital_screen
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Platform features

The eCareCoordinator platform prioritizes populations so clinicians can identify and provide care to the patients most at risk for readmission; provides structure for cross-team collaboration providing that nothing is missed; and delivers extended reporting so program effectiveness can be measured and continuously improved.

  • Patient and population management

    Provides a patient-specific risk score with 50+ gradations of risk and flexible dashboard that allows for efficient individual patient and population review on one screen.

  • Patient communication and engagement

    With eCareCoordinator, clinicians can connect with patients using 2-way live video, allowing for more accurate assessment; gain insight into patients' living environments by attaching photos to their record; and access a comprehensive log of care plan activity - past, present and future - in calender view.

  • Connected care and collaboration across the enterprise

    The platform features such as Issues, Tasks, Calendar and Sticky Notes provide powerful and intuitive communications capability that ensures alignment across the extended care teams. By connecting and fostering partnership among all care stakeholders, eCare Coordinator enables a highly collaborative care environment that yields high-quality, patient-centered care across the enterprise.

  • Empower patients to self-care

    Monitor patient level of engagement in self-caring by checking measurement status (complete / partially complete / not at all complete / not assigned) and tracking missed vitals or surveys in Adherence Score to identify barriers to proper self-care.

  • Bridge language divides

    Create patient surveys in the 14 of the most common patient languages in the United States.

  • Tailor care plans

    Create new care plans as needed based on a number of patient-specific needs, including condition, language and cognition or business-specific needs, including referral source, payer and geography.

  • Report on effectiveness

    Harness patient, population, and inventory data to run and help improve your program. Leverage an extensive library of pre-validated reports or create custom reports that meet the specific needs of your organization to analyze and share program effectiveness across the enterprise.

  • Integrate with the enterprise

    Move key data bi-directionally between your enterprise telehealth platform and your electronic medical record, providing data accuracy and timeliness.

    The patient experience

    eCareCompanion patient app

    At home, patients keep in touch via eCareCompanion

    With a tap of the screen, patients launch eCareCompanion, enter their secure password, and easily begin providing vital information to caregivers. Patients answer survey questions and enter requested measurements. They are reminded of pre-assigned health tasks and may be asked for additional information the clinician needs to make an assessment.

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    Connecting care in the
    cloud


    Our cloud-based HealthSuite digital platform collects, compiles and analyzes clinical and other data from multiple devices and sources. With HealthSuite, health systems, care providers and individuals have access to data-driven clinical insights on personal health, specific patient conditions and populations—supporting personalized, empowering care through collaboration across the health continuum. Learn more

    Home telehealth programs for population health management

    Complex care management
    eIAC program
     

    Re-imagined care delivery for the most complex patients in the care community.

     

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    Chronic disease management
    eCAC program


    Help reduce mortality, hospital admissions and costs for chronic patients in the community.¹

    More

    Readmission management
    eTrAC program

     

    Help reduce readmissions and costs of recently discharged patients while improving satisfaction and quality of life.²

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    Connected, patient-centered care

     

    See our full enterprise telehealth portfolio

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    Resources

    eTrAC

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